poko platform user agreement

Special tips:

poko hereby specially reminds you that after you register to use the software, applets, websites, etc. provided by poko(collectively referred to as "poko products and services" or "poko") read this Poko User Agreement carefully before(hereinafter referred to as this Agreement) each clause in, in particular, the terms marked in bold or underlined include, but are not limited to, the terms that exempt or limit poko's liability, the terms that restrict the user's rights, and the terms that agree on dispute resolution and jurisdiction. You have the right to agree or disagree with this Agreement.

if you decide to register to use poko, by completing our registration process and signing this agreement online by clicking consent, you will fully understand and agree to be bound by all and any terms of this agreement. This Agreement includes our other policies, rules, announcement statements and hyperlink agreements contained in this Agreement in accordance with laws and regulations (unless specifically referred to, collectively referred to as "this Agreement").

first poko platform service

Article 2 Registration, Use and Cancellation of User Accounts

Article 3 Collection, Use and Protection of User's Personal Information

Article 4 Poko usage specification

Article 5 Handling of Violating Users

Article 6 Entry into force, modification and termination of the agreement

Article 7 Dispute Resolution Clause

Article 8 Force Majeure Clause

Article 9 Other provisions

* Attachment Link

Description of third-party SDK partners and sharing information

first poko platform service

1. this agreement is an agreement between hong kong tianma express limited (referred to as "poko" or "we") and the user (or "you") on the rights and obligations of your use of poko products and services.

2. Except for the items clearly marked as "self-operated platform items" (or similar expressions) in APP, poko is only used as a display platform for commodities and commodity information, displaying commodities and related information provided by merchants in third-party e-commerce platforms (hereinafter collectively referred to as "external e-commerce platforms") such as Taobao (taobao.com), Tmall (tmall.com), 1688(1688.com) and weidian.com (weidian.com).

3.poko platform provides users with the following platform services:

(1) Show you goods or services

poko will show you the relevant information about the goods or services for you to browse and learn about the goods or services you need.

(2) for you to push goods or services

poko will provide you with personalized product or service page display and search results that are more in line with your preferences and needs to improve your experience.

(3) provide preferential channels for you to purchase goods or services on the shopping platform when you want to purchase goods or services browsed on poko, after you receive coupons or other benefits through poko, you can directly enter taobao, Tmall stores and other stores that sell the goods or services and complete the order placing process.

(4) Provide you with continuous and stable technology platform services

Regardless of whether the user logs on to the app or not, Poko will continue to provide you with the technology platform services until you notify you in writing to stop using the Poko service.

4.poko is a technical service platform. when users purchase goods or services displayed and pushed on poko, they need to sign relevant agreements separately according to the requirements of the external e-commerce platform. the formed trading relationship is established between the merchants of the external e-commerce platform and the users. the purchased goods or services are directly provided to the users by the merchants of the external e-commerce platform, including but not limited to the supply, transportation, storage, delivery, payment, packaging, after-sales service, etc. of goods or services.

5. Disputes or other disputes between users and external e-commerce platform merchants due to commodity or service transactions, including but not limited to complaints, prosecutions, reports and taxes, shall be resolved by both users and external e-commerce platform merchants. upon the application of the user, poko can provide the third party to assist in dispute mediation service for both parties.

6. the purchase behavior generated by using poko or through poko-related links shall be based on real consumer demand, and there shall be no malicious purchase of goods and/or services, malicious rights protection and other behaviors that disturb the normal trading order of poko and external e-commerce platforms. if you seriously violate social morality, provide false registration identity information, through the external e-commerce platform or we judge that there are malicious returns or unreasonable high return rate and other situations that do not conform to normal consumption habits, or through the judgment that you are an improper behavior that damages poko and the external platform, based on the need to maintain transaction order and transaction security, poko has the right to take the initiative to refuse to settle the order and freeze the user account when it finds the above situation.

7. in order to better serve users, poko may hold various activities from time to time. if you choose to participate in activities, you should carefully consult the rules separately formulated for various activities. You agree that you will not disrupt the order of poko by cheating or exploiting system vulnerabilities.

Article 2 Registration, Use and Cancellation of User Accounts

1.poko attaches importance to the safety of minors and the protection of personal information, and the user of registered poko should be a natural person with full capacity for civil conduct and civil rights. Once the user is registered successfully, we will presume that you have the corresponding civil capacity. If you do not have the aforementioned civil capacity that is compatible with your behavior, you and your guardian shall bear all legal consequences that may arise from the use of this APP in accordance with the law.

2. the user shall provide the mobile phone number that he is using legally and effectively for "poko" account registration, and you agree that poko will use your mobile phone number and mobile device identification code as user identification information. This number is an important channel for us to contact you. If there is any change, we should be informed in time. Otherwise, it may affect your relevant rights and interests due to the inability to effectively contact you or to deal with disputes related to you in a timely manner.

3. In order to provide you with more detailed and considerate services, you allow poko and authorized and approved third parties to send commercial messages such as advertisements and promotional messages that you may be interested in to the mobile phone number filled in when you register your account. if you do not need such information services, you have the right to unsubscribe according to the corresponding unsubscribe method provided by the short message.

The information provided and used by the user's registered account should be true, valid and legal. after successful registration, poko will configure an account for you, which is owned by poko and you will only have the right to use it during the validity period of this agreement. due to the personal information and poko business information of the users associated with the account, the account is only for your own use, without the written consent of poko, you are not allowed to lend, rent or make other forms of transfer.

5.poko has the right to restrict or cancel violations and improper use of accounts in accordance with laws, regulations or policies, or in accordance with its own regulations or rules. if poko determines that your account may involve information leakage and/or affect poko's information security or normal operation and/or infringe or affect the rights and interests of other users, poko may refuse to provide services to you or terminate this agreement.

6. Users can apply for cancellation of registered accounts. If you need to cancel your account, we will provide you with account cancellation services after verifying your identity, asking you to complete outstanding transactions, completing fund settlement, etc. (such as recharged or acquired virtual assets, etc.). After the account cancellation is completed, poko will not provide any services to you. After the account is canceled, we will make your personal information unretrievable, accessible or anonymized in the front office system. You know that according to laws and regulations, the relevant transaction information shall be kept for no less than three years from the date of completion of the transaction.

7. in order to make you better use poko's various services and ensure the security of your account, we will require you to complete real-name authentication in accordance with relevant laws and regulations. If it involves third-party payment, fund settlement or other business that may require you to provide bank card information, you shall ensure that the bank account information or third-party payment account information provided is true, valid and legal, and belongs to you. We and our affiliated companies or the third-party payment institutions we cooperate with will settle funds with you according to the bank account information or third-party payment account information provided by you. If the bank account information or third-party payment account information you provide is incorrect or you refuse to provide it, you should understand that you will not be able to use some of the functions of this APP, the payment functions provided by third-party payment institutions, and you will not be able to obtain settlement funds. You understand and agree that if the funds cannot be settled due to your failure to provide valid above information, the part of the funds will not incur interest due to non-payment to you. We can send you a notice so that you can provide information in a timely manner. If no reply is received after a certain period of time, we have the right to recover the part of the settlement funds and deal with it on our own.

8. if you find that poko uses your account to log in to poko without your authorization, we suggest you contact us at the first time, but you should understand that poko takes reasonable time to take action on any request, and the action taken by poko may not avoid or prevent the formation or expansion of the infringement result. poko will not bear any responsibility for the infringement result and expansion unless poko has legal fault.

Article 3 Collection, Use and Protection of User's Personal Information

1. See the Privacy Agreement and description of third-party SDK partners and sharing information.

2. the privacy agreement is a major part of the body of this agreement, and together with this agreement, it binds the user and poko.

3. Poko's access to third-party SDKs is intended to provide users with more mature and high-quality platform technical services. The relevant services may involve the collection of personal information. Before collecting user information, Poko will ask for your authorization. If you have questions about this, you can check the privacy agreement published by the third-party SDK through the attached link. Your express authorization or continued use will be deemed as your consent to the reasonable collection of information and related privacy agreements.

Article 4 Poko usage specification

1. any form of content produced, copied, published, uploaded and disseminated by users in the process of registering and using poko, including but not limited to registration information and authentication information such as account head portrait, nickname, label, address, etc, or messages sent, replied or automatically replied in any form such as text, voice, pictures, videos, graphics, etc., related link pages, and other content generated by using accounts or this service shall not violate current laws, regulations, rules, and policies.

2. If the user registers and uses poko abroad, he shall comply with the laws and regulations of the place where he is located or the relevant country (region).

3. The user shall not use the "poko" account or the services provided to produce, copy, publish, upload, or disseminate the following content prohibited by laws, regulations and policies in any form:

(1) opposing the fundamental principles set out in the Constitution;

(2) Endangering national security, divulging state secrets, subverting state power, and undermining national unity;

(3) Damage to national honor and interests;

(4) Inciting ethnic hatred, ethnic discrimination, undermining national unity;

(5) the body of the country to complete the number of political pen propaganda and feudal superstition,

(6) Spreading rumors, disturbing social order and undermining social stability;

(7) Spreading obscenity, pornography, gambling, violence, murder, terror or abetting crime;

(8) insulting or slandering others, infringing upon the legitimate rights and interests of others;

(9) Information containing other contents prohibited by laws and administrative regulations.

The user shall not use the "poko" account or service to produce, copy, publish, upload or disseminate the following content in any form that interferes with the normal operation of "poko" and infringes the legitimate rights and interests of other users or third parties:

(1) Contain any sexual or sexual implication;

(2) contains abusive, intimidating, threatening content;

(3) containing harassment, spam advertising, malicious information, deception information;

(4) Involving other people's privacy, personal information or data;

(5) Infringing the legitimate rights of others, such as reputation rights, portrait rights, intellectual property rights, trade secrets, etc;

(6) Contains other information that interferes with the normal operation of the Service and infringes the legitimate rights and interests of other users or third parties.

5. Users shall not use "poko" accounts or services to conduct the following acts:

(1) Submitting or publishing false information, or embezzling other people's avatars or information, taking

charging or using the name of another person;

(2) fabricating facts and concealing the truth in order to mislead or deceive others;

(3) using technical means to establish false accounts in batches;

(4) using the "poko" account or services to engage in any illegal and criminal activities;

(5) Produce, publish, operate or disseminate methods and tools related to the above acts, whether or not they are for commercial purposes;

(6) Other acts that violate laws and regulations, infringe upon the legitimate rights and interests of other users, interfere with the normal operation of "poko" or poko does not express authorization.

6. Users shall not use or use poko and related services to carry out any related acts that endanger computer network security and social and economic order. If we have reason to believe that your behavior violates or may violate the above agreement, we can independently judge and deal with it, And at any time, the right to terminate the service to you without prior notice, and investigate the relevant responsibilities according to law.

7. The user shall not transmit or publish information in the name of poko; nor shall he transmit or publish information in a manner that is easily confused by the public or third parties as an official opinion of poko. any content transmitted or posted by the user in poko does not reflect or represent, nor shall it be deemed to reflect or represent poko's views or positions; users must ensure that the information transmitted through the "poko" account or service is true, legal, harmless, accurate and effective. If the information transmitted by the user is illegal and causes damage to poko or a third party, the user shall compensate according to law, and poko has the right to deal with the relevant illegal and wrong information in accordance with laws, regulations, policies and the terms of this agreement.

8. After permission, the sharing and forwarding of the information content of this APP software and related services by users and third parties shall comply with the following specifications:

(1) The above-mentioned data shall not be publicized, provided or disclosed in any way to any third party without the prior written consent of the company for the capture, statistics and acquisition of relevant search hot words, hit rate, classification, search volume, click rate, reading volume and other relevant data;

(2) No changes in any form shall be made to the source web page of this APP software and related services, including but not limited to the front page link of this APP software and related services, advertising system link and other portals, nor shall any form of obstruction, insertion, pop-up window and other obstruction to the display of the source page of this APP software and related services;

(3) The relevant data content shall not be used for any purpose other than the scope of the company's permission, for any form of sales and commercial use, or to disclose to third parties, provide or allow the use of the third million.

(4) The user's behavior of sharing, forwarding, and copying the APP software and related service information content to any third party shall also comply with other specifications and standards formulated by the company for this purpose.

9. Without poko's permission, no one is allowed to directly or indirectly steal the video, graphics and other information content of this APP software and related services, including monitoring, copying, dissemination, display, mirroring, uploading, downloading, etc. through robots, spiders and other programs or equipment, or delete or change the rights management electronic information related to the content of the information in any way (including but not limited to hiding or modifying the domain name, platform-specific identification, user name, etc.). poko and other words and/or logos, as well as other logos, logos, product and service names are owned by poko. if there is any need for publicity, display and other use, you must obtain the prior written authorization of poko.

Article 5 Handling of Violating Users

1. if poko finds that the user violates laws and regulations, policies and regulations, the management regulations of "external e-commerce platform" and the terms of this agreement, or is complained by other users that the user violates laws and regulations, policies and the terms of this agreement, poko has the right to deal with the illegal and wrong behaviors or contents of the user according to laws and regulations, policies and the terms of this agreement, according to the seriousness of the case, the users who violate the rules shall be punished, including but not limited to warning, account blocking, function blocking, account freezing, non settlement funds, etc., and the relevant illegal information shall be reported to the relevant departments, and the user shall bear all the legal consequences arising therefrom.

2.poko's review of the above-mentioned illegal contents is only a preliminary superficial review and does not assume responsibility for the review conclusion; if the user has any objection to the processing result, he should provide the corresponding supporting documents and communicate with us or the complainant or take legal channels to resolve the dispute.

3. if any third party claims any claim or demand to poko or its partners or affiliates due to the user's violation of laws and regulations, policies and regulations, this agreement or other faults, the user shall bear the relevant responsibilities. if, as a result, poko or its partners and affiliates bear relevant liabilities or suffer any other losses, including attorney fees, investigation and evidence collection fees, electronic data notarization fees, travel expenses, etc., poko or its partners and affiliates have the right to require the user to bear the liability for compensation or recover from the user.

4. if the handled user disagrees with the content of the complaint or the handling decision, he or she can submit an appeal opinion, and poko will review the appeal and make a reasonable judgment on its own to decide whether to change the punishment measures. for the handling caused by the complaint, poko still has the right to increase, change or cancel the handling of the user according to the opinions jointly determined by the complaining party and the user or the effective legal documents of the judicial authority.

Article 6 The entry into force, modification and termination of this agreement.

1. This Agreement shall take effect when you check and click "I have read and agree to this Agreement. If you have actually used the functions of this platform before clicking to confirm this agreement, this agreement will take effect when your factual behavior occurs.

2. Due to the rapid development of the Internet industry, frequent iterative updates of APP and services, we may upgrade and optimize related products or services. You understand and agree that we will update some terms of this agreement according to commercial needs and in accordance with legal provisions. The updated terms of the agreement will replace the original agreement and take effect from the date of official release, you can check the latest version of the terms of the agreement on the relevant service page.

3. If this Agreement is subsequently changed, we will publish the updated Agreement on the APP, and the publication will be deemed to have notified you of the updated content. We may also notify you by other means of notice as agreed in this Agreement. If you have any questions about the updated user agreement, you can send feedback to the poko staff through the contact email mentioned in this agreement, and we will answer you in time. If you do not agree to the updated agreement, you can stop using this APP, after this agreement is modified, if you continue to use this APP, you will be deemed to have accepted the modified agreement.

4. In any of the following cases, this agreement is terminated between the user and poko. If the termination of this Agreement causes losses to the legitimate rights and interests of the other party or other third parties, the right to claim legal liability for the losses caused:

(1) If the user account is canceled, this agreement shall be terminated between the user and poko from the date of cancellation;

(2) The termination of this Agreement due to violation of laws, regulations, policies or the agreement of this Agreement;

(3) The termination of this Agreement due to any breach of this Agreement or other illegal or improper conduct by either party;

(4) Other circumstances that lead to the termination of this Agreement.

5. upon the termination of this agreement, poko has the right to request you to handle the uncompleted transactions, unpaid orders, and unsettled funds under your account. if you fail to handle the transaction within a reasonable time, poko has the right to handle the transaction in a reasonable manner and recover from you for any losses that may be incurred during the processing.

Article 7 Dispute Resolution Clause

The validity, interpretation and dispute resolution of this Agreement shall be governed by the laws of Hong Kong, China. If there is any dispute or dispute between the user and poko, it shall be settled through friendly negotiation first. If the negotiation fails, the user agrees to submit the dispute or dispute to the jurisdiction of the people's court with jurisdiction in the place where poko is domiciled.

Article 8 Force Majeure Clause

1. "Force Majeure" means an event that is beyond the reasonable control of the parties to this Agreement, unforeseen or, even if foreseeable, unavoidable, which prevents, affects or delays the performance of all or part of the obligations of either party under this Agreement. Such events include, but are not limited to, acts of government, natural disasters, war, or any other similar event.

2. The party affected by the force majeure event may temporarily suspend the performance of its obligations under this contract until the effects of the force majeure event are eliminated and shall not be liable for breach of contract.

Article 9 Other provisions

1. unless otherwise stated, all rights (including copyright, trademark right, patent right, trade secret and other related rights) of all products, technologies, software, programs, data and other information (including text, icons, pictures, photos, audio, video, charts, color combination, layout design, etc.) of poko are owned by poko.

2. the user understands and accepts: the main body of this agreement also includes the "privacy agreement" [the user can click the attached link to view the detailed content], which has the same legal effect as this agreement and jointly binds the user and poko.

3. any provision of this agreement is invalid or unenforceable for any reason, and does not affect the legal effect of the remaining provisions between the user and poko.

4. If you have any questions about the terms of this agreement or need help, you can contact us by tianmayouxuan@gmail.com.

* once again solemnly remind: poko users should pay special attention to the bold and underlined terms in this agreement. please read carefully and consider the risks independently. Minors should be accompanied by a legal guardian to read this agreement.

* Attachment link:

Privacy Agreement"

Description of third-party SDK partners and sharing information

This Agreement is updated on February 18, 2022

(No text below)