?

Select a question to view the answer

Choose a question from the list on the left.

♧

Still need help?

Contact our online support team and we’ll help you as soon as possible.

Contact Us
Service Mailbox: support@pokomall.com
Business Cooperation: business@pokomall.com
9:00-21:00
Address: 1301 Apartment/Room, 13th Floor, Happiness Building, 243-247 Des Voeux Road Central, Hong Kong
Download the App
Scan the QR code or download directly from the app store
POKO: One-stop shopping in mainland China. 10 years of big brands, more trustworthy; Taobao, 1688 and other platforms free purchasing; 180 days of free storage; Support green payment, street payment, Alipay, WeChat payment.
All rights reserved©2020-2026 Hong Kong Tianma Express Co., Ltd. Technical Support: Shunzhitong